Refund and Return Policy for Canada
14-Day Return Window You have 14 days from the delivery date to request a return for a refund. The item must be unused, in its original condition, and packaging.
Return Shipping Costs You are responsible for return shipping costs. Use a trackable service and keep proof of postage.
Refund Process Once we receive and inspect your return, we'll process your refund to your original payment method.
Damaged or Defective Items Contact us within 14 days of delivery for assistance with damaged or defective items.
Non-Returnable Items Gift cards, downloadable software, perishable goods, and personalized items are non-returnable.
Contact Us For questions or assistance, reach out to our Customer Support team at heartsparkwithholly@gmail.com. Your satisfaction is important to us.
